Privacy Policy
Effective date:
This Privacy Policy explains how Blog Maker ("Blog Maker," "we," "us," or "our") handles personal information when you visit our marketing website, request a demo, sign in to the product, or use features such as brand settings, blog generation, scheduling, and publishing tools. If you use Blog Maker on behalf of a company, that organization may have its own agreement with us; this policy supplements those terms where applicable.
Who we are
Blog Maker provides software and services that help teams plan, generate, refine, and publish SEO-oriented blog content. The online properties covered by this policy include our public marketing pages, authentication flows, and the authenticated application (dashboard) you access after signing in.
Information we collect
Depending on how you interact with us, we may collect the following categories of information:
Account and identity
- Name, email address, and authentication identifiers when you create an account or are invited by an administrator.
- Organization or workspace details associated with your team, such as company name or portal settings.
Content and product usage
- Content you submit or generate in the product, including topics, keywords, notes, outlines, drafts, brand-voice settings, and publishing or scheduling choices.
- Technical and usage data such as log data, device and browser type, approximate location derived from IP, timestamps, and in-product events needed to operate and secure the service.
Marketing and communications
- Information you provide when you request a demo, subscribe to updates, or contact us (for example, name, email, company, and message content).
- Cookie and similar technologies on our marketing site as described in the Cookies section below.
How we use information
We use personal information to:
- Provide, maintain, and improve Blog Maker, including AI-assisted drafting, editing, and workflow features.
- Authenticate users, enforce permissions, prevent fraud and abuse, and protect the security of the service.
- Communicate about your account, security alerts, product updates, and support responses.
- Analyze aggregated or de-identified usage to improve performance, reliability, and user experience.
- Comply with legal obligations and respond to lawful requests from public authorities.
AI processing
Certain features use machine learning and large language models to transform your inputs (such as briefs, keywords, and brand guidelines) into suggested text and structure. Inputs you provide may be sent to model providers under contractual safeguards to generate outputs. We configure processing to support your use of the product and do not use your confidential workspace content to train third-party foundation models unless we notify you otherwise and, where required, obtain consent.
Legal bases (EEA, UK, and similar regions)
Where applicable privacy laws require a legal basis, we rely on one or more of the following:
- Contract: processing necessary to provide Blog Maker under our agreement with you or your organization.
- Legitimate interests: securing the service, improving features, and understanding aggregate usage, balanced against your rights.
- Consent: where we ask for optional cookies or marketing communications.
- Legal obligation: where we must retain or disclose data to comply with law.
How we share information
We do not sell your personal information. We share data only as needed to operate Blog Maker, including with:
- Infrastructure and hosting providers (for example, database, authentication, storage, and application hosting).
- AI and analytics subprocessors that process inputs and outputs strictly to deliver the features you use.
- Professional advisors where required (for example, auditors or counsel), under confidentiality obligations.
- Authorities when required by law or to protect rights, safety, and security.
Where your organization administers Blog Maker, administrators may be able to access workspace content and usage consistent with your internal policies.
Data retention
We retain personal information for as long as your account is active, as needed to provide the service, and as necessary to comply with legal, tax, and accounting obligations. You may request deletion of your account subject to any retention we must maintain by law or contract. Aggregated or de-identified data may be kept longer.
Security
We implement technical and organizational measures designed to protect personal information against unauthorized access, loss, or alteration. No method of transmission over the Internet is completely secure; you are responsible for safeguarding your credentials and devices.
Your rights and choices
Depending on your location, you may have rights to access, correct, delete, or export personal information; to object to or restrict certain processing; and to withdraw consent where processing is consent-based. You may also have the right to lodge a complaint with a supervisory authority. To exercise rights, contact us using the details below. We will respond in line with applicable law.
Children
Blog Maker is not directed to children under 16 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected such information, contact us and we will take appropriate steps to delete it.
International transfers
We may process and store information in countries other than where you live, including the United States. Where required, we use appropriate safeguards (such as standard contractual clauses approved by regulators) to protect personal information transferred across borders.
Cookies and similar technologies
Our marketing site may use cookies and similar technologies to remember preferences, measure traffic, and improve campaigns. Essential cookies are needed for security and basic functionality. Where law requires, we will obtain consent before using non-essential cookies. You can control cookies through your browser settings.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the effective date. If changes are material, we will provide additional notice as appropriate (for example, by email or in-product notice).
Contact us
Questions about this Privacy Policy or our data practices? Contact us through the request a demo form on our marketing site, or reach your workspace administrator if you access Blog Maker through an organization.
For cross-references: our Terms of Service describe rules for using Blog Maker.